RETURN & CANCELLATION FAQ’s

Just share clear photos of the issue and email them to our support team. You can also reach us directly on our customer care number for quick assistance. Our team will guide you through the next steps.

Yes, before dispatch. Once shipped, cancellation converts into a return.

Through order page or by contacting support immediately.

REFUND FAQ’s

Same payment method used during purchase.

Typically 7-10 working days after QC approval.

Shipping Charges are not refundable.

DELIVERY & SHIPPING

Usually 3–7 working days.

Tracking link is shared via email after dispatch.

You can contact support after 7- 10 days beyond expected delivery.

Product Safety FAQ’s

Yes we are BIS, BSCI, SMETA, ISO, Gulf Conformity Mark certified.

Yes—our toys meet strict safety standards and are designed to be age-appropriate for worry-free play.

Some toys do, and it’s always clearly stated on the packaging so you can choose safely.

PAYMENT ISSUES FAQ’s

Status gets resolved automatically in 2 working days, or contact support

UPI, cards, COD, wallets, etc.